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Privacy policy
Privacy policy
The person responsible for data processing is:
Ascendens Ltd.
Falkenstr. 10
90542 Eckental
info@intraa.eu
Phone: 091262549040
Thank you for your interest in our online store. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. ACCESS DATA AND HOSTING
You can visit our websites without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in accordance with Art. 6 Para. 1 p. 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visit to the site.
2. DATA PROCESSING FOR THE EXECUTION OF THE CONTRACT AND FOR CONTACTING US
2.1 DATA PROCESSING FOR THE EXECUTION OF THE CONTRACT
For the purpose of contract processing (incl. inquiries about and processing of any existing warranty and performance failure claims as well as any statutory update obligations) pursuant to Art. 6 para. 1 p. 1 lit. b DSGVO, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, because in these cases we need the data to process the contract and without their information we can not send the order. Which data is collected can be seen from the respective input forms.
For more information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, please refer to the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and after expiry of the retention periods under tax and commercial law in accordance with Art. 6 para. 1 p. 1 lit. c DSGVO, unless you expressly consent to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
Enterprise Resource Planning System
We use merchandise management systems of external service providers for order and contract processing. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our relationship with them, please use the contact method described in this Privacy Policy.
Our service providers are located and/or use servers in the following countries for which the European Commission has established by decision an adequate level of data protection: Switzerland
2.2 CUSTOMER ACCOUNT
Insofar as you give your consent to this in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account as well as for storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you expressly consent to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
2.3 CONTACTING
In the context of customer communication, we collect data in order to process your inquiries in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, if you voluntarily provide us with personal data when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as we require the data in these cases to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you expressly consent to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
3. DATA PROCESSING FOR THE PURPOSE OF SHIPMENT PROCESSING
For the fulfillment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
4. DATA PROCESSING FOR PAYMENT PROCESSING
When processing payments in our online store, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 DATA PROCESSING FOR TRANSACTION HANDLING
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us within the framework of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 p. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the order process. In this respect, the privacy policy of the respective payment service provider shall apply.
If you have any questions about our payment processing partners and the basis of our relationship with them, please use the contact method described in this Privacy Policy.
4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND THE OPTIMIZATION OF OUR PAYMENT PROCESSES
Where applicable, we provide our service providers with additional data, which they use together with the data necessary to process the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing of contested payments, accounting support). This serves according to Art. 6 para. 1 p. 1 lit. f DSGVO to protect our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our interests in the context of a balancing of interests.
4.3 IDENTITY AND CREDIT CHECK WHEN SELECTING KLARNA PAYMENT SERVICES
Klarna direct debit
If you choose to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask you for your consent according to Art. 6 para. 1 p. 1 lit. a DSGVO that we may transmit the data necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the identity and creditworthiness checks can be carried out using the methods described in the privacy policy.
[https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy]
credit reporting agencies named by Klarna are used. Klarna uses the information received about the statistical probability of a payment default for a weighed decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time vis-à-vis Klarna.
5. ADVERTISING BY E-MAIL
E-MAIL NEWSLETTER WITH REGISTRATION, NEWSLETTER TRACKING WITH SEPARATE CONSENT
If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis based on your consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO to be sent. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you expressly consent to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
If you additionally give us your consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO to analyze our newsletter, we also analyze your interaction with our newsletter by measuring, storing and evaluating opening rates and the click-through rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).
For this evaluation, the emails sent contain single-pixel technologies (e.g., so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link the following “newsletter data” in particular
* the page from which the page was requested (so-called referrer URL),
* the date and time of the call,
* the description of the type of the web browser used,
* the IP address of the requesting computer,
* the e-mail address,
* the date and time of registration and confirmation
and the single-pixel technologies with your e-mail address or IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.
Unsubscribing from newsletter tracking is possible at any time and can be done either by sending a message to the described contact option or via a link provided for this purpose in the newsletter.
The information is stored for as long as you are subscribed to the newsletter.
6. COOKIES AND OTHER TECHNOLOGIES
GENERAL INFORMATION
In order to make the visit to our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us to recognize your browser on your next visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information, as well as information about your use of our website (e.g. information about the contents of the shopping cart) are collected and processed. Within the framework of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 p. 1 lit. f GDPR.
You can find the cookie settings for your browser at the following links: Microsoft Edge™
[https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies]
/ Safari™
[https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14]
/ Chrome™ [https://support .google.com=””] / Firefox™
[https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies]
/ Opera™ [https://help .opera.com/de/latest/web-preferences/#cookies]
Insofar as you consent to the use of the technologies pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy.
7. SOCIAL MEDIA
OUR ONLINE PRESENCE ON FACEBOOK (BY META), INSTAGRAM (BY META), YOUTUBE
Insofar as you give your consent to this in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which usage profiles are created using pseudonyms. These may be used, for example, to serve advertisements within and outside the platforms that are presumed to match your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options in this regard to protect your privacy, please refer to the privacy notices of the providers linked below. If you still need help in this regard, you can contact us.
Facebook (by Meta) [http://www .facebook.com/about/privacy /] is an offer of Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties pursuant to Art. 26 DSGVO. You can find more information (Insights data information) here [https://www .facebook.com/legal/terms/information_about_page_insights_data].
Instagram (by Meta) [http://help .instagram.com/519522125107875] is an offer of Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”) The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transmitted to a server of Meta Platforms, Inc, 1 Hacker Way, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties pursuant to Art. 26 DSGVO. You can find more information (Insights data information) here [https://www .facebook.com/legal/terms/information_about_page_insights_data].
YouTube [https://policies .google.com=””] is an offer of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. For the USA, there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.
8. CONTACT OPTIONS AND YOUR RIGHTS
8.1 YOUR RIGHTS
As a data subject, you have the following rights:
* in accordance with Art. 15 DSGVO the right to request information about your personal data processed by us to the extent specified therein;
* in accordance with Art. 16 DSGVO the right to demand the correction of incorrect or completion of your personal data stored by us without delay;
* in accordance with Art. 17 DSGVO the right to request the deletion of your personal data stored by us, unless the further processing
* to exercise the right to freedom of expression and information;
* to fulfill a legal obligation;
* for reasons of public interest, or
* is necessary for the assertion, exercise or defense of legal claims;
* in accordance with Art. 18 DSGVO, the right to request the restriction of the processing of your personal data, insofar as
* the accuracy of the data is disputed by you;
* the processing is unlawful but you object to its erasure;
* we no longer need the data, but you need it for the assertion, exercise or defense of legal claims, or
* you have objected to the processing in accordance with Art. 21 DSGVO;
* in accordance with Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller;
* in accordance with Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
Right of objection
Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. Insofar as processing is carried out for other purposes, you have the right to object only on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.
8.2 CONTACT OPTIONS
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.
Privacy policy created with the Trusted Shops [https://legal .trustedshops.com /] legal text editor in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch .com].
